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Aggressive market development with a highly-qualified
technical sales force and ongoing marketing and promotion. |
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Total transparency between ZI and suppliers in customer development
and marketing activities: A true partnership. |
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Carefully coordinated sales and technical support arrangements between
ZI and the supplier to ensure total customer satisfaction. |
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Maintaining inventory levels to support just-in-time
delivery to the customer base. |
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Years of experience in inventory management and supply chain
efficiency for customers and suppliers. |
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Intensive and well-maintained (to ISO standards) records of all
customer sales activities. Regular (weekly/monthly) sales/market review
meetings between ZI and local supplier staff. Regular (quarterly/semi-annual)
sales/relationship review meetings between senior ZI management and
supplier management. |
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Total operations, customer service, and logistical services through
qualified, highly-trained and experienced staff. |
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Total technical support and understanding of customer processes
from credentialed and/or industry experienced engineers, including
(but not limited to) in-plant consulting and advisory services; start
up and commissioning services; complete after sales support and spare
parts; on-site Zuellig laboratory facilities and support staff; and
complete inventory management services |
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A complementary product and services portfolio that ensures the
targeted customer base has access to value-added, solutions packages.
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Solutions packaging for our customers includes using our suppliers'
products and services, together with qualified complementary third-party
companies (OEM's, panel builders, systems houses, contractors, etc.).
This ensures that our customers get what they want, when they want
it, from a reliable, time-tested network of credible suppliers with
one point of coordination. |
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ZI offers complete office services for supplier representatives
resident in ZI facilities and encourages this as part of teamwork
and transparency strategies. |
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Laboratory facilities for testing and analyzing customer products
and processes. |
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